Privacy Policy 

Effective Date: January 3, 2025

At EnergyRapic, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data.

1. Information We Collect

We collect two types of information from our customers:

  • Personal Information: This includes details you provide when creating an account, placing an order, or contacting customer support. Examples of personal information we collect include your name, address, email address, phone number, payment information, and any other details you provide voluntarily.

  • Non-Personal Information: This includes data collected automatically as you interact with our website, such as IP addresses, browser types, device information, and website usage data. We may use cookies and other tracking technologies to improve your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill your orders, including shipping, payment, and communication about your order status.
  • To Improve Our Services: We may use non-personal information to analyze website traffic, improve our website functionality, and enhance the user experience.
  • To Communicate with You: We may send you marketing materials, product updates, or important notifications related to your account or purchases. You can opt-out of marketing communications at any time.
  • To Provide Customer Support: Your information may be used to respond to inquiries, resolve issues, and provide assistance regarding your orders or products.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us with operating our website, processing payments, fulfilling orders, and delivering services. These third parties are required to keep your information confidential and secure.

We may also disclose your information if required by law or in response to legal processes (e.g., subpoenas, court orders).

4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data. All sensitive information, such as payment details, is encrypted during transmission using Secure Sockets Layer (SSL) technology. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files placed on your device that allow us to recognize your browser and track certain information about your usage of the website. You can control cookie preferences through your browser settings, but disabling cookies may affect your ability to use some features of the website.

6. Your Rights and Choices

  • Access and Update Your Information: You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us at info@energyrapic.com.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe by clicking the “unsubscribe” link in any email or by contacting us directly.
  • Do Not Track: Some web browsers have a “Do Not Track” feature that allows you to opt out of tracking. We respect your privacy preferences but may still collect non-personal information for website functionality.

7. Third-Party Websites

Our website may contain links to external websites that are not operated by EnergyRapic. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page periodically for the most current information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

EnergyRapic
Email: info@energyrapic.com
Phone: (325) 947-0643
Address: 1713 Idaho Ave, San Angelo, Texas

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