Shipping Policy

At EnergyRapic, we strive to deliver your energy solutions with efficiency and care. Please read our shipping policy below to better understand how we handle your orders.

1. Shipping Locations

We currently offer shipping within the United States. Depending on your location, shipping times may vary. If you are outside of our regular shipping zones, please contact us to inquire about potential delivery options.

2. Shipping Times

For most products, orders are processed within 2-5 business days after your purchase is confirmed. Once your order is shipped, you will receive an email notification with tracking details. Delivery times typically range from 5-10 business days depending on your location and the size of the order.

3. Shipping Fees

Shipping fees are calculated at checkout based on your location and the size of your order. We strive to offer competitive rates and, in some cases, free shipping on qualifying purchases. If you’re unsure about shipping costs, please reach out to our customer service team for assistance.

4. Delivery and Installation

For larger products such as solar panels or energy systems, we may offer professional installation services. Installation costs are separate from shipping charges and will be provided during your consultation. Our team will coordinate delivery and installation at a convenient time for you.

5. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track your order online through the carrier’s website. If you encounter any issues with tracking or have questions regarding delivery, please contact our customer support team for assistance.

6. Damaged or Missing Items

If your item arrives damaged or if something is missing from your shipment, please contact us immediately at info@energyrapic.com or call us at (325) 947-0643. We will work with you to resolve the issue promptly and ensure that you receive your items in perfect condition.

7. International Shipping

At this time, we do not offer international shipping. We only deliver to addresses within the United States.

8. Contact Us

If you have any questions about shipping, delivery, or installation, feel free to reach out to us at info@energyrapic.com or call us at (325) 947-0643. Our team is here to help ensure that your energy solutions are delivered on time and meet your expectations.